Last Updated: September 7, 2026
At OUTBOATMOTOR, we are committed to processing and shipping your order as quickly and efficiently as possible. This Shipping Policy explains our domestic and international shipping options, processing times, delivery estimates, and important information regarding your shipment.
1. Domestic Shipping
We offer domestic shipping for customers within our domestic service area.
Standard Domestic Shipping
Orders are generally processed and shipped within 24–48 hours after payment has been successfully confirmed.
Once your order has been shipped, you will receive shipping information where tracking is available.
Estimated processing and shipment time: 24–48 hours.
Delivery time after shipment may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.
2. Overnight Shipping
For customers who require expedited delivery, we may offer overnight shipping on eligible orders and destinations.
Overnight Delivery
Eligible orders placed and processed for overnight service are generally delivered within approximately 24 hours after shipment, subject to:
- Order processing
- Payment verification
- Destination
- Carrier availability
- Shipping cut-off times
- Weekends and holidays
- Weather or other carrier disruptions
Not every product or destination may qualify for overnight delivery.
If overnight shipping is available for your order, the applicable option and cost will be displayed during checkout or confirmed by our customer service team.
3. International Shipping
We ship eligible products internationally to supported destinations.
International Delivery
International orders are generally shipped within 3–4 days, depending on the destination and shipping service selected.
Estimated delivery times may vary because of:
- Customs processing
- Import requirements
- Local delivery services
- Destination country
- Weather
- Public holidays
- Carrier delays
- Customs inspections
International delivery times are estimates and are not guaranteed unless a specific guaranteed service is expressly stated at checkout.
4. Order Processing
Orders are processed after payment has been successfully received and verified.
Processing may include:
- Payment verification
- Order confirmation
- Product preparation
- Packaging
- Shipping-label creation
- Handover to the shipping carrier
Orders may take additional time to process if we need to verify shipping or payment information.
5. Shipping Confirmation
Once your order has been shipped, we may send you a shipping confirmation by email.
Where tracking is available, the confirmation may include:
- Carrier information
- Tracking number
- Shipping date
- Delivery information
Please allow some time for tracking information to become active after the package has been handed to the carrier.
6. Shipping Times
The following are our general shipping estimates:
| Shipping Type | Estimated Time |
|---|---|
| Domestic Shipping | 24–48 hours |
| Domestic Overnight | Approximately 24 hours |
| International Shipping | Approximately 3–4 days |
These estimates are subject to carrier availability, destination, order processing, weekends, holidays, customs, and circumstances beyond our control.
7. Shipping Address
Customers are responsible for providing an accurate and complete shipping address.
Please carefully check your:
- Name
- Street address
- Apartment/unit number
- City
- State/province
- Postal code
- Country
- Telephone number
OUTBOATMOTOR is not responsible for delays or additional charges resulting from an incorrect or incomplete address supplied by the customer.
If you notice an address error after placing an order, contact us immediately.
8. Shipping to P.O. Boxes
Whether we can ship to a P.O. Box depends on the product and shipping carrier.
Large or heavy products, including certain outboard motors, may require a physical delivery address.
Please contact us if you are unsure whether your address can receive a particular shipment.
9. Large and Heavy Shipments
Some outboard motors and marine equipment are large or heavy and may require specialized transportation.
Depending on the product, shipment may be delivered by:
- Parcel carrier
- Freight carrier
- Specialized transportation service
Additional delivery arrangements may be required for large or heavy products.
The customer may be contacted by the carrier to arrange delivery.
10. International Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless expressly stated otherwise at checkout:
Customs duties, import taxes, brokerage fees, and other destination-country charges are the responsibility of the customer.
OUTBOATMOTOR does not control customs procedures or the amount of duties or taxes imposed by another country.
11. Customs Delays
International shipments may be delayed while undergoing customs inspection or processing.
Customs authorities may request additional information or documentation from the recipient.
Such delays are outside the control of OUTBOATMOTOR.
The stated 3–4 day international shipping estimate does not necessarily include customs clearance time where applicable.
12. Delivery Delays
Although we work to ship orders quickly, delivery times can occasionally be affected by circumstances outside our control.
These may include:
- Severe weather
- Natural disasters
- Carrier delays
- Transportation disruptions
- Customs delays
- Public holidays
- Incorrect addresses
- High shipping volumes
- Security inspections
- Other unforeseen circumstances
When such delays occur, we will work with the shipping provider where appropriate to help locate or resolve the shipment.
13. Lost Shipments
If your tracking information indicates that a package has been lost or has not arrived within a reasonable period, contact us.
We may work with the carrier to investigate the shipment.
Please provide:
- Order number
- Name
- Tracking number, if available
- Shipping address
- Description of the issue
The carrier’s investigation procedures may determine the available resolution.
14. Damaged Shipments
Please inspect your shipment when it arrives.
If your package or product appears damaged, take photographs of:
- The shipping box
- Shipping label
- Packaging
- Product
- Visible damage
Contact OUTBOATMOTOR as soon as possible.
Email: [CUSTOMER SERVICE EMAIL]
Do not discard damaged packaging until we have had an opportunity to review the situation.
15. Incorrect or Missing Items
If your order contains an incorrect product or an item appears to be missing, contact us promptly.
Please provide:
- Order number
- Product ordered
- Product received
- Photographs, where applicable
- Description of the missing item
We will review the order and determine the appropriate resolution.
16. Order Tracking
Where tracking is available, you can monitor your shipment using the tracking information provided after dispatch.
Tracking updates may not appear immediately after shipment.
Please allow the carrier time to scan and register the package in its system.
17. Shipping Insurance
Where shipping insurance is available or included, claims may be subject to the terms and conditions of the applicable carrier or insurance provider.
If your shipment is damaged or lost, contact us so we can determine the appropriate next steps.
18. Order Cancellation After Shipment
Once an order has been shipped, it may not be possible to cancel the order.
If you need to cancel an order, contact us as soon as possible before shipment.
Orders that have already shipped may need to be handled under our Return & Refund Policy.
19. Contact Us
If you have questions about shipping or the status of your order, contact OUTBOATMOTOR.
OUTBOATMOTOR
Website: outboatmotor.com
Email: sales@outboatmotor.com
Business Address:
1240 Tangelo Terrace, Delray Beach, FL 33444
Shipping Summary
🚚 Domestic
24–48 hours
⚡ Overnight
Approximately 24 hours
🌎 International
Approximately 3–4 days, excluding potential customs delays.
Please note: Shipping times are estimates and may vary depending on destination, carrier, customs, weather, holidays, and other circumstances beyond OUTBOATMOTOR’s control.